PRIVACY & COOKIE POLICY

ECO SEO

Last updated: March 2026

1. INTRODUCTION

ECO SEO (“we, us, our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, store and protect your information when you:

  • visit our website;

  • contact us;

  • engage us to provide SEO, digital marketing, web design or hosting services.

We process personal data in accordance with:

  • the UK General Data Protection Regulation (UK GDPR); and

  • the Data Protection Act 2018.

2. DATA WE COLLECT

We may collect the following types of personal data:

2.1 Information you provide

  • name and job title

  • company name

  • email address

  • telephone number

  • address

  • website details

  • enquiry or project information

2.2 Technical data

  • IP address

  • browser type and device

  • pages visited and usage data

2.3 Marketing data

  • communication preferences

  • engagement with our communications

3. HOW WE USE YOUR DATA

We use your data only where permitted by law:

3.1 Responding to enquiries

To contact you and respond to requests.

Legal basis: Legitimate interests / pre-contract steps

3.2 Delivering services

To perform contracts and manage client relationships.

Legal basis: Contract

3.3 Improving our website

Using aggregated analytics data to improve usability.

Legal basis: Consent / legitimate interests

3.4 Marketing

To send relevant communications where permitted.

You may opt out at any time.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What are cookies?

Cookies are small files placed on your device to help websites function and analyse usage.

4.2 Types of cookies we use

Strictly Necessary Cookies
Required for site functionality.
→ No consent required

Analytics Cookies
Used to understand website usage (e.g. Google Analytics).
→ Consent required

Functionality Cookies
Remember your preferences.
→ Consent required

Marketing Cookies
Used for advertising and tracking.
→ Consent required

4.3 Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • accept all cookies;

  • reject non-essential cookies;

  • manage preferences.

Non-essential cookies will not be set unless you consent.

You can withdraw or change your preferences at any time.

4.4 Managing Cookies

You can also control cookies via your browser settings.
Please note that disabling cookies may affect site functionality.

5. HOW WE SHARE YOUR DATA

We do not sell your data.

We may share your data with trusted third parties, including:

  • hosting providers

  • analytics providers

  • payment processors

  • professional advisers

All third parties are required to comply with data protection laws.

6. INTERNATIONAL DATA TRANSFERS

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

  • UK-approved transfer mechanisms;

  • contractual protections.

7. DATA SECURITY

We implement appropriate technical and organisational measures, including:

  • secure systems and access controls;

  • encryption where appropriate;

  • regular monitoring.

8. DATA RETENTION

We retain personal data only as long as necessary:

  • to fulfil contractual obligations;

  • to comply with legal requirements.

Data is securely deleted or anonymised when no longer required.

9. YOUR RIGHTS

You have the right to:

  • access your data;

  • correct inaccurate data;

  • request deletion;

  • restrict or object to processing;

  • request data portability;

  • withdraw consent at any time.

10. DATA PROCESSING (CLIENT SERVICES)

Where we process personal data on behalf of clients:

10.1 We act as a data processor, and the client acts as the data controller.

10.2 We shall:

  • process data only on documented instructions;

  • ensure confidentiality;

  • implement appropriate security measures;

  • assist with data subject rights requests where required;

  • notify clients of any personal data breaches without undue delay.

10.3 We may use sub-processors (e.g. hosting or analytics providers), and will ensure appropriate safeguards are in place.

10.4 Upon termination of services, personal data will be returned or deleted unless retention is required by law.

11. THIRD-PARTY WEBSITES

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

12. COMPLAINTS

If you are concerned about how we handle your data, you may contact us or lodge a complaint with the Information Commissioner’s Office (ICO).

13. CONTACT DETAILS

ECO SEO Ltd
Email: [Insert Email Address]
Address: [Insert Registered Address]

14. CHANGES TO THIS POLICY

We may update this policy periodically.
The latest version will always be available on our website.

15. COOKIE BANNER NOTICE (IMPLEMENTATION TEXT)

When you visit our website, you will see the following notice:

We use cookies to improve your experience.
Essential cookies are always active. With your consent, we also use analytics and marketing cookies.
You can accept all cookies, reject non-essential cookies, or manage your preferences at any time.